Last updated 5 years ago
ProPartnersMD is pleased to announce our new team service concept: PAT. Short for Patient Assistance Team, PAT serves to streamline patient needs and requests via the phone. PAT answers the phone, schedules appointments, addresses general questions about our practice, tests and procedures and assists with prescription refills. Usually, PAT can handle all of your needs without having to transfer you or call you back later.
This team of trained medical assistants is in our office on College Boulevard, interacting with our patients, doctors and staff throughout the day and managing patient phone calls. So say hello to PAT! We believe you'll notice the difference.